The following is a list of frequently asked questions. If you have any further questions, please send a message by clicking on the “Contact” tab at the top.
“How long does a session last and where does it take place?”
Sessions generally last 1-2 hours depending on the type of portraiture. All sessions can be scheduled at the client’s location of choice by sending a message through the “Contact” link above. If you are unsure of where your photo session should take place, Allyson Photography will provide a list of options.
“When should I schedule my session?”
Please schedule your photo session as far in advance as possible. If pregnant and looking for maternity portraits, please schedule a date for them between your 32-36th week. For newborn portraits, which ideally occur within the first two weeks, it is best to book your session as soon as possible.
It takes 2-3 weeks to receive standard portrait orders and about 4 weeks for custom or specialty items. Please keep this in mind when booking your session and placing your order to give yourself plenty of breathing room for any deadlines involving your images.
At the time of booking, the in-home order session will also be scheduled. This is normally done inside the client’s home and 5-7 business days after the photo session.
“How can I pay?”
Allyson Photography accepts credit cards, checks, cash, & Paypal. Session fees are due at time of booking and must be paid in full to secure your session date.
“What if I need to cancel or reschedule?”
If for some reason you need to reschedule, please contact Ally Cedeno Photography as soon as possible. If you wish to cancel your portrait session, please do so one week or more before the scheduled date. Payments made to Ally Cedeno Photography will then be refunded in full. However, if you wish to cancel the portrait session less than one week before the scheduled date, you will pay liquidated damages in the reasonable amount of the session fee.
“What happens if there is bad weather?”
Ally Cedeno Photography reserves the right to reschedule or move in doors any photo sessions due to unfortunate weather conditions. These include, but are not limited to rain, heavy wind storms, and snow storms.
“What should I wear?”
It is best to keep it simple when picking an outfit to wear for a photo session. Solids are best, and if it’s possible, it is encouraged to coordinate outfits with your party.
“What happens after the photo session?”
After careful review of the photographs taken, the photographer will edit and present only those photographs that, in photographer’s sole judgment, best represent the photographer’s work. Allow 5 to 7 days for the photos to be finished and ready to be viewed.
At the in-home order session, you will be able to view and choose which photos you would like to purchase. All purchases are required to be paid in full at the time of the order session.
“What are the prints and products like?”
Ally Cedeno Photography only uses the highest quality photographic paper from a professional lab, and all prints are mounted for stability. Canvases, albums, folio books, prints, and digital images are included on the print and product list.
“Is there a return policy or refund on products?”
All sales are final. There are no refunds once an order has been placed. Photographs and products may not be returned for any reason other than a product damaged by shipping.
“How long does it take to receive prints and products?”
It takes 2-3 weeks to receive standard portrait orders and about 4 weeks for custom or specialty items. Please handle prints and products with care. Damage incurred as a result of improper handling, framing, or hanging is the client’s responsibility.
“What is your copyright policy?”
All images are copyrighted by Ally Cedeno Photography. It is illegal and unlawful to scan, copy, or reproduce Ally Cedeno Photography’s work in any manner or medium.
Ally Cedeno Photography reserves the right to use negatives and/or reproductions for display, publication, marketing, competition, or other purposes. Negatives and originals remain the property of Ally Cedeno Photography.